Frequently Asked Questions
Everything you need to know about our curated apparel and accessories.
What is your shipping policy?
We offer standard and express shipping worldwide. Orders over $150 qualify for free standard shipping within North America, with tracking information provided via email upon dispatch.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your favorite garments to ensure the perfect fit.
What is your return and exchange policy?
We accept returns and exchanges on unworn items with original tags attached within 30 days of delivery. Please note that certain limited-edition collaborations may be final sale.
Where are your garments manufactured?
House of Anansi Press is committed to ethical production. Our apparel is manufactured in certified facilities that prioritize fair labor practices and high-quality craftsmanship.
Which payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How should I care for my items?
To maintain the longevity of our fabrics, we recommend machine washing cold with like colors and hanging to dry. Specific care instructions are located on the interior label of every garment.